This policy is applicable to all visitors to our website.
Personal information collected when you complete any application form or registration form may include the following:
● your name and surname;
● your email address;
● your telephone number;
● your company name, company registration number, and VAT number;
● your postal address or street address;
We will use this personal data to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.
When visiting our website
Please note that other websites visited before entering our website might place personal data within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal data.
Consent is required when collecting your personal information, therefore by voluntarily submitting personal information on our website, you are consenting to the collection and processing of your information only for the purposes for which it is provided to us.
You may not access our website to order our goods or services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
You may only send us your own personal data or the personal data of another data subject where you have their permission to do so.
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website, and our goods or services. If you continue to use the website or our goods or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. These files serve several useful purposes for you, including:
● tailoring our website’s functionality to you personally by letting us remember your preferences;
● improving how our website performs;
● allowing third parties to provide services to our website; and
● helping us deliver targeted advertising where appropriate in compliance with the applicable laws.
We may provide the opportunity to sign-up for a periodic email newsletter by entering in your email address and confirming it by clicking on a confirmation link sent to you by us by e-mail (double opt-in) through a third party (e.g. Mailchimp). In some cases we may ask you for further information, such as name, occupation, address or telephone number. Regarding the processing of this personal data you will be asked to grant your explicit consent. If you subscribe for our periodic email newsletter your IP address as well as data and time of subscription will be collected and stored at the third party (e.g. Mailchimp) as data controller. This allows us to prevent misuse of our services or of the e-mail address of the subscriber. This data is only used for the distribution of the newsletter. The subscription may be terminated by you at any time by following the unsubscribe instructions included in each newsletter. We will delete the relevant personal data promptly upon your unsubscribe instruction.
Processing includes gathering your personal data, disclosing it, and combining it with other personal data.
Consent to collection
We will obtain your consent to collect personal data in accordance with applicable law, and when you provide us with any registration information or optional information.
We may use your personal data to fulfil our obligations to you.
We may disclose your personal data as required by law or governmental audit.
We may disclose personal data if required:
● by a subpoena or court order;
● to comply with any law;
● to protect the safety of any individual or the general public; and
● to prevent violation of our terms of service.
We may need to disclose personal data to our employees that require the personal data to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data will have signed non-disclosure and confidentiality agreements.
Change of ownership
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to another entity, we may assign our rights to the personal data we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal data migrating to a new owner, you may request us to delete your personal data.
We cannot accept any liability whatsoever for unauthorised or unlawful disclosure of your personal data by third parties who are not subject to our control.
Our POPI Manual is accessible from our Information Officer
Our PAIA Manual is accessible from our Information Officer
11 Queen Street,
P.O. Box 988,
t: +27 21 975 4440/1/2/3
This document was last updated on 29 June 2021